Privacy Policy

This Privacy Policy describes how Mancinas Redwood Creations collects, uses, and handles personal information through its website and online store.

Mancinas Redwood Creations operates as a business offering physical products for sale within the United States.

INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related information (processed by third-party providers)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages viewed and interaction data

Information is collected only as necessary to operate the website, process transactions, and provide customer support.

HOW INFORMATION IS USED

Collected information may be used to:

  • Process and fulfill orders
  • Provide shipping, returns, and customer support
  • Communicate regarding orders or inquiries
  • Maintain and improve website functionality
  • Comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

PAYMENT PROCESSING

  • Payments are processed through secure third-party payment providers
  • We do not store or have access to full payment card details
  • Industry-standard security measures, including SSL encryption, are used to protect data

INFORMATION SHARING

Personal information may be shared only when necessary to:

  • Process payments
  • Ship orders through delivery carriers
  • Comply with legal obligations

Third-party service providers are expected to use personal information solely for the services they perform.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Enable core website functionality
  • Analyze website usage
  • Improve performance and user experience

Users may control or disable cookies through browser settings. Some website features may not function properly if cookies are disabled.

YOUR RIGHTS

Depending on applicable laws, users may have the right to:

  • Request access to personal data
  • Request correction or deletion of data
  • Opt out of non-essential communications

Requests can be submitted using the contact details below.

DATA RETENTION

Personal information is retained only as long as necessary to:

  • Complete transactions and provide customer service
  • Meet legal, tax, or accounting requirements
  • Resolve disputes and enforce agreements

CHILDREN’S PRIVACY

This website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

POLICY UPDATES

This Privacy Policy may be updated periodically.

Updates take effect once published on this page. Continued use of the website indicates acceptance of the revised policy.

CONTACT INFORMATION

Mancinas Redwood Creations
777 N Reed Ave
Reedley, CA 93654
United States

Email: support@mancinasredwoodcreations.com
Phone: +1 559-638-6289