Shipping Policy

Mancinas Redwood Creations provides shipping for physical products purchased through our website. Orders are processed and shipped from our business location in Reedley, California.

This policy applies to all orders placed within the United States.

SHIPPING METHOD AND COST

  • Standard shipping is available for domestic orders within the United States
  • Shipping fees, if applicable, are calculated and displayed at checkout
  • Any available alternative shipping options will be shown during checkout

Shipping availability and cost may vary depending on the product, order size, and delivery destination.

ORDER PROCESSING TIME

  • Orders are typically processed within 1–3 business days after payment confirmation
  • Processing is completed Monday through Friday, excluding U.S. federal holidays
  • Processing includes order verification, preparation, and packaging

Processing time is separate from shipping transit time.

Once shipped, tracking details are provided via email where available.

SHIPPING CARRIERS

Orders are shipped using recognized carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on destination, package size, and operational factors.

Tracking is provided where supported by the carrier.

SHIPPING DESTINATIONS

  • Shipping is currently limited to addresses within the United States
  • International shipping is not offered

DELIVERY TIME ESTIMATES

  • Estimated delivery time is 3–7 business days after shipment

Delivery timelines are estimates only and may vary due to:

  • Carrier delays
  • Weather conditions
  • Operational or seasonal factors

No delivery date guarantees are provided.

ADDRESS ACCURACY

Customers are responsible for entering accurate and complete shipping information at checkout.

Orders affected by incorrect or incomplete addresses may be delayed, returned, or require additional processing before reshipment.

LOST OR DAMAGED PACKAGES

If an order is lost in transit or arrives damaged:

  • Customers should contact us using the details below
  • We will review the case and coordinate with the carrier where applicable
  • Resolutions are handled in accordance with our store policies

No automatic replacement or refund is guaranteed without review.

CONTACT INFORMATION

Mancinas Redwood Creations
777 N Reed Ave
Reedley, CA 93654
United States

Email: support@mancinasredwoodcreations.com
Phone: +1 559-638-6289